At Wellagy Store, we approach your privacy with the same clinical precision and care that we apply to our premium skincare formulations. This Privacy Policy outlines how we collect, use, protect, and share information gathered through wellagystore.com (the “Site”).

Just as our BB creams and facial serums are designed for your skin’s unique needs, our privacy practices are tailored to protect your personal information with uncompromising standards.

1. Information We Collect

We collect information to provide our premium skincare products and exceptional service:

  • Personal Details: Name, email, shipping/billing address, and contact information when you place an order or create an account.
  • Payment Information: Credit card details processed securely through our PCI-DSS compliant partners (never stored on our servers).
  • Technical Data: IP address, browser type, device information, and Site usage patterns.
  • Preferences: Product interests, purchase history, and customer service interactions.

2. How We Use Your Information

Your data enables us to deliver the seamless experience you expect from Wellagy:

  • Process transactions and deliver our clinically-proven skincare products
  • Provide personalized recommendations for serums, oils, and creams
  • Enhance Site functionality and your shopping experience
  • Communicate order confirmations, shipping updates, and skincare insights
  • Implement robust security measures to protect your information
  • Comply with legal obligations and prevent fraudulent activity

3. Data Sharing & Disclosure

We treat your data with the same discretion we apply to our proprietary formulations:

  • Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal, JCB), shipping, and IT security.
  • Legal Compliance: When required by law or to protect Wellagy’s rights and safety.
  • Business Transfers: In connection with mergers or acquisitions, with appropriate confidentiality protections.

We never sell your personal information to third-party marketers.

4. Data Security

We protect your information with the same rigor we apply to our clinical formulations:

  • 256-bit SSL encryption for all data transmissions
  • PCI-DSS compliant payment processing
  • Regular security audits and vulnerability testing
  • Limited employee access to sensitive information

5. Your Rights & Choices

You maintain control over your personal information:

  • Access & Correction: Review and update your account information anytime
  • Data Portability: Request a copy of your personal data
  • Deletion: Ask us to delete your information, subject to legal requirements
  • Marketing Preferences: Opt-out of promotional communications
  • Cookie Controls: Manage preferences through your browser settings

6. Cookies & Tracking Technologies

Our Site uses these technologies to enhance your experience:

  • Essential Cookies: Enable core functions like secure checkout
  • Performance Cookies: Help us optimize Site performance
  • Functional Cookies: Remember your preferences for serums, creams, and other products
  • Analytics: Understand how customers interact with our Site

7. International Data Transfers

As a global retailer (excluding certain Asian and remote regions), we transfer data with appropriate safeguards to ensure continuous protection.

8. Children’s Privacy

Our premium skincare products and Site are not intended for children under 16. We do not knowingly collect their information.

9. Policy Updates

We may update this policy periodically. Significant changes will be communicated through our Site or email.

10. Contact Us

For privacy inquiries or to exercise your rights, contact our Seattle-based team:

Email: [email protected]
Mail: 1424 Hershell Hollow Road, Seattle, US 98106

Just as our facial toners prepare your skin for optimal absorption, this Privacy Policy establishes the foundation for our transparent relationship with you.